Lean Six Sigma Second Edition

By: Terra Vanzant-Stern

ISBN-13: 9781498739603
ISBN-10: 1498739601
Publisher: Productivity Press
Published date: 2015-11-18
Lean Sigma incoporates best practices from programs such as International Organization for Standardization (ISO), Capability Maturity Model (CMM), and Total Quality Management (TQM). The international Lean Six Sigma practitioner must understand not only the dynamics of Lean and Six Sigma, but a variety of cultural aspects and regulations. It is crucial to understand the audience receiving the training. How does the culture relate to tools and method of delivery? Can this culture manage the process controls neccessary to continue the process improvement? Although the tools remain the same, the way individuals respond to the application and implementation of these tools varies significantly.