Implementing ITIL Change and Release Management

By: Larry Klosterboer

ISBN-13: 9780138150419
ISBN-10: 0138150419
Publisher: IBM Press
Published date: 2009
“Coverage includes : -discovering and managing your change and release management requirements -identifying the resources you’ll need to succeed -building comprehensive schedules for executing change/release management projects -moving from planning to real-world implementation -choosing the right tools or modifying the tools you have already invested in – using change/release management to facilitate auditing and ensure compliance -leveraging the full business benefits of mature change/release management processes”–Editor.