Hearing the Voice of the Shingo Principles

By: Robert Derald Miller

ISBN-13: 9780815387046
ISBN-10: 0815387040
Publisher: Productivity Press
Published date: 2018
Introduction — The power of the culture — Values, behavior and corporate culture — Principles & foundational truths — The Shingo model — Respect every individual — Lead with humility — Seek perfection — Assure quality at the source — Flow value to customers — Embrace scientific thinking — Principles of enterprise alignment — Leaders lead culture — Hearing the voice of principles